Privacy Policy
1. Information We Collect
We may collect the following categories of information:
- Contact information you voluntarily provide, including your name, email address, phone number, and company name when you submit an inquiry or contact form.
- Project information you share when discussing potential aquatic design-build services, including property location, project scope, and budget range.
- Technical data automatically collected when you visit our Site, including IP address, browser type, operating system, pages visited, and time spent on pages, collected via standard server logs and analytics tools.
- Communications you send us, including emails, messages submitted through our contact form, and any attachments.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your project inquiries and provide information about our services.
- To prepare proposals, estimates, and project documentation.
- To communicate with you about ongoing or potential projects.
- To improve our website, services, and client experience.
- To comply with applicable legal obligations.
- To send relevant project updates, newsletters, or industry information where you have provided consent.
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist in operating our website or conducting our business (e.g., web hosting, email services, analytics), subject to confidentiality obligations.
- Legal requirements: We may disclose information when required by law, court order, or governmental authority, or to protect the rights, property, or safety of Aquatics International Group, our clients, or others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Cookies and Tracking Technologies
Our Site may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You may disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project-related information may be retained for the duration of the project and for a reasonable period thereafter.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
10. International Users
Aquatics International Group is incorporated in Puerto Rico and operates from the United States Virgin Islands and South Florida. If you are accessing our Site from outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aquatics International Group
PO Box 39, St. John, USVI 00830
inquiry@aquaticsint.com
+1 340-474-9799